Terms & Conditions
PAYMENT TERMS: All prices are in U.S. Dollars ($). We accept MasterCard, VISA, American Express, and Discover Cards, and PayPal. You may also prepay by check, money order, ACH transfer, or wire transfer. Credit is available to qualified established business upon request and approval of a completed credit application. Past due invoices will be assessed a finance charge of 1.5% per month (18% annual) from the date of the invoice. Invoice date generally indicates the shipping date, and not the date you receive your shipment. Reasonable collection charges and legal fees will be added if they are incurred. A 5% fee will be assessed for credit card payments used to pay an open account invoice. Returned checks or declined credit cards will be assessed a fee of $25 plus collection costs. Credit will be given for any backorders cancelled prior to shipment.
SHIPMENT DAMAGE: We are not responsible for damage incurred after the merchandise has left the warehouse. Freight companies sign for loads in undamaged condition and are responsible for delivering the merchandise in the same undamaged condition. ANY and ALL damages MUST be noted on the freight company’s copy of the delivery ticket at the time of delivery. Take time to verify the condition of all merchandise immediately at time of delivery. If notation for damage is not noted on the Freight Company’s delivery ticket, any claim will be denied. WE ARE UNABLE TO ASSIST WITH ANY CLAIM IF IT IS NOT NOTATED ON THE FREIGHT COMPANY’S COPY OF THE DELIVERY TICKET. For any claim for an LTL shipment (shipped on a pallet) in which we billed freight on your invoice, please complete the LTL Claim Form (available from your sales representative or our website.) For a claim which was shipped freight collect or billed third party, you must file the claim directly with the freight carrier. For shipments received by UPS, FedEx Ground, or FedEx Express, please complete our Small Package Carrier Claim Form (available from your sales representative or our website) within 21 days of receipt of merchandise. For any damaged shipment, you must keep all boxes, damaged merchandise, and any packaging material until advised to destroy it if it has not been picked up.
OTHER: Claims for defective merchandise must be made within 21 days of receipt of merchandise. We are responsible for the replacement value of merchandise purchased from Holiday Tins & Containers. Claims for short shipments must be made within 5 days of receipt of merchandise.
WARRANTY: No warranty is made to any container's fitness for any given product or packaging procedure or for any particular mode of storage or distribution.
RETURNS: Due to health and safety restrictions, we are no longer able to accept any returned merchandise.
SHIP DATES/BACKORDERS: Ship dates are an estimate. Backorders may occur. Customer is responsible for freight on backorders.
SHIPPING & HANDLING: Pricing does not include shipping and handling unless otherwise specified. The carriers we choose have been tested by us for price and reliability. You agree to allow shipper to choose carrier unless otherwise specified in writing at the time of order placement.
PRICE CHANGES: Prices are subject to change without notice. We reserve the right to correct pricing errors.
CUSTOM TINS: Please contact us for information about custom tins. Generally, for a custom run the minimum quantity is 3,000 (popcorn tins), 10,000 (round tins) to 25,000 tins (shapes) of one size. However, for a single color (or sometimes a multi-color separated) logo, a silkscreen process can be applied which produces acceptable results and can be done with a minimal number of tins. Learn more about custom tins by visiting our website at www.holidaytins.com.
WHOLESALE, TO THE TRADE ONLY: Minimum order for qualified businesses is $100. All orders are subject to a handling charge of $5 per order. Holiday Tins & Containers is a wholesale-to-the-trade company and reserves the right to verify business authenticity. All orders are subject to acceptance.
CAN MIX AND MATCH PRICING: Quantity pricing applies to total number of cans ordered (“mix and match”) for all of our can lines in full cases in a single transaction. Broken cases are available in most designs and sizes. You will need to contact a sales representative to place an order for broken case lots.
F.O.B.: Stocking Warehouse
PRINT-TO-ORDER LINE: We keep a limited number of these products on-hand, so we recommend placing your fall order no later than August 15th to insure fall delivery
ORDER ONLINE: Registered users can now place an order online 24/7/365 at holidaytins.com. Please do not phone in or fax your order after you have placed it online as your order will be duplicated.
And finally, LEAD TIME: Keep in mind that lead times go up greatly in the fall. Since nearly all our customers have a significant surge of business for Christmas, everyone needs it in a hurry. We highly encourage you to order early and request a future ship date.
QUESTIONS: Call us at 800.749.9911, E-Mail your sales representative directly or send to email@example.com.